Shipping policy

🚚 Shipping Policy –SelfSerum™

Last updated: August 5, 2025

Thank you for shopping with SelfSerum™! We’re proud to serve customers around the globe with fast, reliable shipping.

🌍 Where We Ship

We currently ship to most international locations, including:

South Africa


⏱️ Order Processing Time

All orders are processed within 1 - 3 business days. Once processed, you’ll receive a confirmation email with your tracking number.

📦 Estimated Delivery Times

Region Estimated Delivery Time

South Africa 15 - 20 business days


Note: Shipping times may be affected by customs delays, holidays, or other unforeseen circumstances.

🚫 Duties & Taxes

Buyers are responsible for any customs duties, import taxes, or fees that may apply in their country. SelfSerum™ is not liable for delays caused by customs.

📬 Tracking Your Order

Once your order has shipped, we will send you a tracking number via email. You can use this to monitor your package’s journey.

📦 Lost, Delayed, or Damaged Orders

If your order is lost or delayed beyond the estimated time, please contact us at kroatesliam@gmail.com with your order number. We’ll investigate and make it right.