Contact information

📞 Contact Us – SelfSerum

We’re here to help you shop with confidence. Whether it’s about your order, our products, shipping, or returns — the SelfSerum™ support team is ready to assist.


📧 Email Support


kroatesliam@gmail.com

For all inquiries, email us at: We aim to reply within 24–48 hours (Monday–Friday).


📱 WhatsApp / Phone Support

Need quick help? Message or call us on:
+27 78 293 1742 (WhatsApp available)


📦 Order Questions

If you have an issue with your order or need tracking assistance, please include your order number in the subject line or message for faster support.


📄 Business Inquiries

kroatesliam@gmail.com for collaborations, wholesale, or press requests:


🕒 Customer Service Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (SAST)

  • Saturday – Sunday: Closed
    (We still try to reply to urgent WhatsApp queries on weekends.)


💬 Social Media

Follow & connect with us:
📸 Instagram: @SelfSerum🎵 TikTok: @SelfSerum


📍 Our Office

SelfSerum – Customer Service & Admin
Cape Town, South Africa

⚠️ Please note: This is not a return address. Always contact us before sending anything back.