Contact information
📞 Contact Us – SelfSerum™
We’re here to help you shop with confidence. Whether it’s about your order, our products, shipping, or returns — the SelfSerum™ support team is ready to assist.
📧 Email Support
For all inquiries, email us at: We aim to reply within 24–48 hours (Monday–Friday).
📱 WhatsApp / Phone Support
Need quick help? Message or call us on:
+27 78 293 1742 (WhatsApp available)
📦 Order Questions
If you have an issue with your order or need tracking assistance, please include your order number in the subject line or message for faster support.
📄 Business Inquiries
kroatesliam@gmail.com for collaborations, wholesale, or press requests:
🕒 Customer Service Hours
-
Monday – Friday: 9:00 AM – 6:00 PM (SAST)
-
Saturday – Sunday: Closed
(We still try to reply to urgent WhatsApp queries on weekends.)
💬 Social Media
Follow & connect with us:
📸 Instagram: @SelfSerum🎵 TikTok: @SelfSerum
📍 Our Office
SelfSerum™ – Customer Service & Admin
Cape Town, South Africa
⚠️ Please note: This is not a return address. Always contact us before sending anything back.